Find answers to common questions about our software development services, process, and partnership approach.
We specialize in custom software development including web applications (Ruby on Rails), mobile apps (React Native, iOS, Android), real-time scalable systems (Elixir/Phoenix), corporate websites with CMS solutions (WordPress, Payload CMS), and e-commerce platforms with comprehensive payment integration.
We work with clients across various industries including fintech, healthcare, e-commerce, education, logistics, and more. Our agile approach allows us to adapt to the unique requirements of any industry while maintaining best practices and compliance standards.
We work with both! Whether you're a startup building your MVP or an established enterprise scaling your existing systems, we have the expertise to deliver. Our flexible engagement models accommodate different budget levels and project scopes.
We follow an agile software development methodology working in 1-2 week sprints. The process includes: Discovery & Planning, Sprint Planning & Design, Development & Testing, Review & Feedback, Deployment, and ongoing Maintenance & Support. This iterative approach ensures continuous delivery of value and flexibility to adapt to changing requirements. Learn more on our Working Process page.
Project timelines vary based on complexity and scope. A simple MVP might take 6-12 weeks, while complex enterprise applications can take 3-6 months or longer. During our discovery phase, we'll provide a detailed timeline estimate based on your specific requirements.
We believe in collaborative partnership. You'll need to provide initial requirements, designate decision-makers, attend sprint reviews (typically weekly or bi-weekly), and provide timely feedback on deliverables. The more engaged you are, the better the final product aligns with your vision.
Yes! Our agile approach is designed to accommodate changes. We maintain a prioritized backlog and can adjust features between sprints. Significant scope changes may impact timeline and budget, which we'll discuss transparently before implementation.
Our core technologies include Ruby on Rails for web applications, React Native for cross-platform mobile apps, Swift/Kotlin for native mobile development, Elixir/Phoenix for real-time scalable systems, and modern frontend frameworks (React, Vue). We also work with PostgreSQL, MySQL, Redis, and various cloud platforms (AWS, Heroku, DigitalOcean).
Yes! We offer both cross-platform development using React Native (one codebase for both platforms) and native development using Swift for iOS and Kotlin for Android when platform-specific features or maximum performance are required.
Absolutely. We have extensive experience integrating with payment gateways (Stripe, PayPal, mobile money providers), CRM systems, email services, analytics platforms, and custom APIs. We'll assess your integration needs during discovery and design robust, secure integration solutions.
Security is built into our development process. We implement industry best practices including secure coding standards, encryption (data in transit and at rest), authentication and authorization mechanisms, regular security audits, OWASP top 10 vulnerability prevention, and compliance with relevant regulations (GDPR, PCI DSS where applicable).
Costs vary significantly based on project complexity, features, timeline, and technology stack. Simple MVPs might start from $15,000-$30,000, while complex enterprise applications can range from $50,000-$200,000+. We provide detailed estimates after understanding your requirements during a free consultation.
We offer flexible payment models including fixed-price projects (for well-defined scopes), time-and-materials (for evolving requirements), and retainer arrangements (for ongoing development and support). Payment schedules typically include an upfront deposit, milestone payments, and final payment upon completion.
No hidden costs. We provide transparent pricing that includes development, testing, and project management. Additional costs like third-party services (hosting, APIs, licenses), significant scope changes, and post-launch support/maintenance are clearly outlined upfront or discussed before implementation.
Yes! We offer various support and maintenance packages including bug fixes, security updates, performance optimization, feature enhancements, and technical support. Support terms can be customized based on your needs and can be arranged before or after project completion.
We provide a warranty period (typically 30-90 days) after launch where critical bugs are fixed at no additional cost. After the warranty period, bug fixes are covered under support agreements or can be handled on a time-and-materials basis.
Absolutely! We can handle complete deployment to your chosen hosting platform (AWS, Heroku, DigitalOcean, etc.), set up CI/CD pipelines, configure monitoring and alerting, and provide training for your team. We can also manage ongoing hosting and DevOps as part of a maintenance agreement.
Yes! Upon full payment, you own the intellectual property rights to the custom software we develop for you (excluding pre-existing frameworks, libraries, and third-party components). We can provide complete source code, documentation, and knowledge transfer to your team.
Simply contact us through our website or call us at +256773454899. We'll schedule a free consultation to discuss your project, understand your requirements, and provide an initial assessment. If it's a good fit, we'll proceed with a detailed proposal and project plan.
Not at all! We can help you refine and document your requirements. Even if you just have a general idea or business problem you want to solve, we can guide you through the discovery process to define a clear project scope and technical approach.
Yes, we're happy to sign NDAs to protect your confidential information and business ideas. We can review your NDA or provide our standard confidentiality agreement. Protecting your intellectual property and business information is important to us.
Yes! We can share relevant case studies and connect you with previous clients (with their permission) during the proposal phase. Due to confidentiality agreements, some projects cannot be publicly disclosed, but we'll provide appropriate references based on your industry and project type.
Can't find the answer you're looking for? Our team is here to help! Contact us and we'll get back to you as soon as possible.
Have a project in mind? Our team specializes in Ruby on Rails, React Native, and Elixir to deliver robust, high-performance solutions that accelerate your business growth.
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